Shipping policy
At Biovanna, we are committed to providing a smooth and reliable shopping experience with free shipping on every order.
Free Shipping
We proudly offer FREE standard shipping on all orders. No minimum purchase is required.
Order Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
Please note:
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Orders are not processed on weekends or holidays
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Processing times may be slightly longer during high-volume periods
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Estimated Delivery Times
Estimated delivery times vary depending on your location and shipping carrier.
Typical delivery estimates:
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United States: 7–15 business days
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International Orders: 10–20 business days
Please understand that delivery times are estimates and may occasionally be affected by factors outside our control, including customs delays, weather conditions, or carrier issues.
Tracking Your Order
Once your order ships, tracking information will be sent to the email address used at checkout.
Please allow a few business days for tracking updates to appear after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Biovanna is not responsible for orders shipped to incorrectly entered addresses. If you notice an error in your shipping information, please contact us immediately at:
Lost, Delayed, or Stolen Packages
If your package is delayed, lost, or marked as delivered but not received, please contact our support team and we will do our best to assist you.
However, Biovanna is not responsible for shipping carrier delays or stolen packages after confirmed delivery.
International Shipping
We may offer international shipping to select countries. Delivery times and availability may vary depending on destination.
Customers are responsible for any customs duties, taxes, or import fees required by their country.
Contact Us
If you have any questions regarding shipping or your order status, please contact us at:
Thank you for shopping with Biovanna.